one month after Kelley Connect was tasked with managing the manufacturer’s network from a performance, security, and licensing perspective. Nothing is flat-packed and assembled later” “What’s unique is our four different product lines are custom-built onsite, shipped complete, and installed on location,” said Chad Laske, Vice-President of Technology. The quality of their products drives desirability too. The manufacturer produces thousands of European-styled, custom, frameless, kitchen and bathroom cabinets every day to meet this homeowner demand. Maybe that’s why it’s the most popular room to remodel – or scrutinize when buying a new home – followed closely by bathrooms. It’s hard to keep party guests out of the kitchen. Which is great, because they help me manage what’s most important.” – Chad Laske, VP of Technology, Bellmont Cabinet Co. I’m very comfortable with Kelley Connect, we both put effort into our relationship, so I can be honest and transparent. “We don’t exist without our IT infrastructure, so it’s important to invest in IT service partnerships that work. I highly recommend automated AP,” concludes Ms. No more night and day UPS store trips to ship docs, it’s all done digitally, which means money savings.
“I’m most proud of the amount of people it positively affected, in this case at least 50 people in the field, plus our central offices.
Which typically comes with some extra icing on the cake – peace of mind, and a little bit of joy. That’s what we love to do: Learn the nature of our partners’ business, then allow it to drive the solution. Kelley Connect set us up with DocuWare, and now as long as anyone in the field has their computer and internet access, they can instantly, in about 30 seconds, assess an invoice, approve, press confirm, and it’s on its way,” said Ms. The solution to this AP headache? DocuWare. Finlon and Kelley Connect joined forces after a fortuitous meeting at a franchisee convention, helped by a Kelley Connect location near Northwest Restaurants’ Woodinville central office. And we had just tons of warehoused bank boxes of paper.” “When it came time to purge paid invoices we’d have to add file cabinets, then more file cabinets. Finlon was tapped to lead the transition to AP automation services, she was more than excited. Navigating different accounting and sales tax rules across states, combined with a lack of speed and traceability, simply didn’t work in an analog world. The bureaucracy of interstate business further complicated this AP mission. If the stacks of paperwork shuffled a bit too much, or snail mail acted like, well, snail mail, by the time an invoice was approved and paid, the bill might already be in arrears. “Our big frustration was the length of time it took us to process our invoices in six states across central offices based in Washington and North Carolina,” explained Carrie Finlon, Executive Director of Northwest Restaurants.įriction reigned supreme between the district managers in the field – some 50 of them – and these central offices, as every invoice required approval before payment.
Which led to a heck of an AP problem before things got streamlined. connects hungry folks with fan favorites like KFC, Taco Bell, and A&W – throughout Oregon, Washington, Utah, Idaho, and the Carolinas. As a franchisee of YUM Brands to the tune of about 200 locations, Northwest Restaurants, Inc. We’d be behind on paying bills, not because we didn’t have the money, but because our AP systems was analog.” Carrie Finlon, Executive Director, Northwest Restaurants “We held it together with paper clips and bobby pins.